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Post Oak Central One
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| Industry Awards
FORT WORTH, Texas (BUSINESS WIRE) - April 7, 2006 - Crescent Real Estate Equities Company (NYSE:CEI) has been awarded for the fifth consecutive year the National Commercial Real Estate Customer Service Award for Excellence for the customer service it provides its office property customers. The award has been given by CEL & Associates, the largest surveyor of customer satisfaction in the real estate industry. In addition, 69 office properties owned by Crescent's various subsidiaries have been named to the 2005 "A List," the National Commercial Real Estate Customer Service Award for Excellence at the property level. The awards recognize those companies whose management performance and commitment to providing the highest level and quality of service achieve the highest levels of customer satisfaction. For five years running, customers of Crescent properties ranked the Company's customer service and management in the highest percentile of the commercial real estate industry in the U.S. "We are honored to be recognized by CEL for the fifth year in a row. This success is a tribute to the dedication of our team members and their focus on providing exceptional customer service everyday," said Denny Alberts, Crescent's President and Chief Operating Officer. "According to the survey results, we showed improvement in every category, from quality of management services through intention to renew. In fact, 93% of our customers expressed an intention to renew with us, up from 92% last year. Integrating exceptional customer service into Crescent's culture has paid off for us, and we are pleased to be a leader in this area. We will continue to strive to provide our customers with exceptional workplace environments and innovative solutions everyday." About Crescent Crescent Real Estate Equities Company (NYSE:CEI) is a real estate investment trust headquartered in Fort Worth, Texas. Through its subsidiaries and joint ventures, Crescent owns and manages a portfolio of 75 premier office buildings totaling 31 million square feet located in select markets across the United States, with major concentrations in Dallas, Houston, Austin, Denver, Miami and Las Vegas. Crescent also makes strategic investments in resort residential development, as well as in destination resorts, including Canyon Ranch®. |
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